Meet Our Clinical Team



(Coming Soon)


Note: All of our clinicians are available for telehealth for clients that are physically in Massachusetts at the time of service.

Westford, MA

Founder/Executive Director

Telehealth & Westford Office

EMDR Certified and Approved Consultant 

Kerry Rollins, MSW, LICSW

Kerry has 20 years of experience working with adolescents and adults. She provides an interactive, collaborative, and individualized approach to treatment while utilizing evidence-based therapies. Her sensitivity, acceptance and appropriate use of humor help people feel comfortable. Her goal is to provide a safe, respectful, and healing environment in which to support your growth. Treatment approaches include: EMDR, CBT, Ego State Therapy/IFS, AEDP, and Hypnotherapy.

She specializes in the treatment of Anxiety, Trauma and PTSD, Dissociative Disorders, First Responders and Performance Enhancement. She is an Emergency and First Responder Certified Clinician, EMDRIA Certified and an Approved Consultant in EMDR and ASCH Certified and an Approved Consultant in Clinical Hypnosis. She is available for professional consultations with clinicians. Kerry is licensed in MA, NH, and SC.

Clinical Director

Telehealth & Westford Office

EMDR Trained

Carolinda Sterczala, MSW, LICSW

Carolinda uses a warm and collaborative approach, and with two decades of clinical experience, has helped hundreds of adults get relief from a variety of concerns. She is especially helpful in areas of life transitions, anxiety, trauma, and loss. She will actively engage with you to understand the challenge and craft an approach just for you.

Carolinda has extensive experience in EMDR and AEDP, approaches which may accelerate healing. She also provides attachment-based Circle of Security Parenting (COS-P) seminars.
When you are ready to begin creating the life you’d like to live, Carolinda can help you get to a place that feels lighter and strong.

Telehealth & Westford Office

Linda Rawlings, LMHC

Linda is a Licensed Mental Health Counselor who graduated from Lesley University in Cambridge, MA with a Master’s Degree in Counseling Psychology. She has several years of experience working in community mental health agencies, school systems and outpatient mental health centers. Working in these settings has provided valuable opportunities to treat children, adolescents, families and adults with a variety of mental health needs. She has helped individuals who have experienced depression, anxiety, trauma, ADHD, learning difficulties, stress, grief/loss, body image dissatisfaction and substance use. She also works with individuals who identify as LGBTQ+ and are exploring their sexuality. Her primary focus is to establish a therapeutic relationship with the individual since this is essential to the counseling process. She has a person centered, non-judgmental and respectful approach. Her counseling style is goal oriented, supportive and focuses on identifying one’s strengths. She uses cognitive behavioral therapy, dialectical behavior therapy, motivational interviewing and solution focused techniques to help individuals set and work towards their goals. She believes each individual has specific strengths and counseling can be a way to highlight those strengths to be used to overcome struggles.

Telehealth & Westford Office

Matthew Vachon, MS

Matthew is a laid-back counselor with a good sense of humor who takes a genuine and open approach with clients. He holds a Master’s Degree in Mental Health Counseling and enjoys working with teens (ages 15+) and adults.
Do things feel like they have been going in the wrong direction or you’ve been butting heads with people at work? Are struggling to perform as well as you used to or maybe your marriage or romantic relationship is on the rocks and nothing is working to get things good again? Is your stress level so high that you find yourself flying off the handle more than you’d like? Are you lying awake at night, or just feeling like nothing is enjoyable at all anymore?
Matthew can offer you new skills, guidance, and objective feedback to assist you in getting things back on track in your life. He can help you tackle issues such as anxiety, depression, relationship troubles, communication challenges, trouble performing at work or in athletics, insomnia and racing thoughts, or anger management.

Telehealth & Westford Office

Kimberly Fantini, MSW, LICSW

Kimberly  is a Licensed Independent Social Worker. Kimberly brings 25 years of Mental Health experience along with her to our practice. She is a graduate of Northeastern University and Salem State College.

Kimberly works with adults and teens who struggle with anxiety, depression, substance use, and relationship issues. She is trained in Smart Recovery Substance Abuse Counseling. Her primary goal is to focus on tailoring treatment to meet the individual needs of the client’s defined goals and expectations of treatment.  She incorporates a trauma informed approach to assist individuals through their own healing and recovery process.

Kimberly incorporates warmth, acceptance, and genuineness into her sessions to ensure an ongoing comfortable and non-judgmental rapport. She aims to focus on the client’s strengths in order to help them identify and utilize their positive and healthy coping skills in order to live their best life.  She helps her clients feel strengthened and more satisfied both individually and in relationships with others, while accessing greater understanding and resiliency to create long-standing, meaningful change.

Telehealth & Westford Office

EMDR Trained

Margaret Feeney, MSW, LICSW

Margaret (she/her) is a Licensed Independent Clinical Social Worker and psychotherapist who sees clients online and in person at our Westford location. She recognizes that there is no “one size fits all” approach and tailors her sessions to fit the needs of the client. Margaret utilizes a strengths based, person first, trauma informed lens while adding elements of other treatment approaches in order to empower her clients and allow them to gain a deeper understanding of their inner and outer worlds.   While Margaret specializes in working with adolescents, she enjoys seeing people at all stages of life including those who identify as disabled, neuro-divergent, BIPOC and/or LGBTQIA+++. Transparency and agency are important values in Margaret’s work and humor will often find its way into sessions with her. Margaret has a Bachelor’s Degree in Developmental Psychology and received her Masters of Social Work degree from Smith College. She is currently working towards her EMDR certification. When she is not working, Margaret enjoys teaching her toddler about the world, reading and buying supplies for new hobbies she will never actually start.

Telehealth & Westford Office

Janelle Joliat, MSW, LICSW

Janelle is a Licensed Mental Health Counselor. Using a strengths-based and holistic model, Janelle recognizes and nurtures the innate potential of each client in achieving their goals. As a therapist, her purpose is to serve as a compassionate guide, assisting clients in discovering and fortifying these inherent strengths while also exploring patterns of past experiences.

Janelle works directly with clients to create a path towards meaningful personal growth and fulfillment. She creates a therapeutic space that fosters authentic self-expression, while wholeheartedly embracing a spirit of openness, warmth, and humor, ensuring clients feel genuinely supported throughout their journey. 

Janelle specializes in assisting individuals seeking to develop coping skills related to anxiety, major life changes, trauma, grief, depression, family or relational dynamics, and parenting skills. Drawing upon cognitive behavioral therapy, solution-focused approaches, mind/body connection, and mindfulness practices, she employs a diverse range of tools to guide individuals towards their unique goals

Telehealth & Westford Office

Kathleen Waite MS, LMHC

Kathleen is an LMHC who graduated with a Master’s degree in Mental Health Counseling. Her extensive experience includes working with various populations in inpatient psychiatric, outpatient therapy, residential, school, and special education settings. Her expertise includes treatment of anxiety, depression, Autism, and ADHD and other child behavioral disorders. She is certified in TF-CBT and ARC for the treatment of trauma in children. She is also trained in EXRP for OCD.
Kathleen is passionate about helping young people navigate the challenges and complexities of growing up. To that end, she provides a safe and supportive space for children and adolescents to explore their feelings, learn new coping skills, and build resilience.
Kathleen uses a strengths-based approach which helps youth focus on their inner strengths and resources. The therapeutic relationship is central to the work that she does and she believes it is important to include caregivers to support the therapeutic process. She utilizes a combination of Cognitive Behavioral Therapy, play therapy, art, and mindfulness to facilitate personal growth and positive change in her young clients. 

Telehealth & Westford Office

Kristy Forrest, MA

Kristy earned her Master’s degrees in both Education and in Clinical Mental Health from Merrimack College. Kristy is down-to-Earth, approachable and collaborative in helping individuals feel comfortable while working together in treatment. Kristy is a great empath and advocate for her clients. Kristy’s clinical experience includes working in residential and community mental health with clients of diverse backgrounds as well as a former academic advisor working with traditional college aged students. 

Kristy works with adolescents, emerging adults and adults in helping to navigate challenges. Kristy is skilled at supporting those struggling with stress, depression, anxiety, trauma and interpersonal issues. Kristy’s integrative approach incorporates a person-centered, trauma informed care lens, using a mix of psychodynamic, cognitive, behavioral and solution -focused interventions tailoring sessions to meet the unique needs of each person. 

Kristy carries a core belief that everyone has the internal resources needed to achieve their goals, improve coping and develop resilience. Whatever you are seeking support for, Kristy is dedicated to supporting you on a path towards healing and personal growth.

Telehealth and Westford Office

Emma Thorpe, BS (Clinical Intern)  

Emma is an intern who is completing her final semesters toward obtaining her Master’s Degree in Social Work at the University of New Hampshire. Emma obtained her Bachelor of Science Degree in Criminal Justice with concentrations in Investigative Services and Responder Wellness. She is trained in Trauma Crisis Intervention through Cornell University. She works with adults and teens who struggle with anxiety, depression, substance use, and relationship issues.

Emma already has a wealth of counseling experience and has worked for the Department of Children and Families, the Department of Corrections as a case manager, and the Department of Mental Health. She has interned with the Massachusetts State Police and understands the culture of first responders.

Emma utilizes strength-based approaches and incorporates acceptance, humor, and empathy throughout her sessions to ensure a strong, non-judgemental rapport. She aims to support her clients by building resiliency, and long-standing coping mechanisms to support change. Emma is currently completing EMDR training. When she is not working, Emma enjoys taking her dog, Bailey to the beach, reading, and spending time with her fiance hiking when he is not being forced into a shift!

Shrewsbury, MA


Telehealth & Shrewsbury Office

EMDR Trained

Brad Parmenter, MSW, LICSW

Brad is a seasoned clinician with extensive experience working with adults and adolescents. He offers a strengths-based perspective and utilizes EMDR and Cognitive Behavioral Therapy in his treatment. Brad’s philosophy is to focus on what one can do, rather than what has been lost. His primary clinical focus is injury and disability, and the loss and trauma that comes from that. He is also experienced in treating mood disorders, anxiety, and depression.

Brad believes that the client is the only one who can determine what causes the issue and when it has improved. He believes a therapist is there to guide the client to different perspectives, but the answers must be arrived at by the client themselves. This is done through a safe environment and the therapeutic relationship.

Shannon Russell - Headshot

Telehealth & Shrewsbury Office

EMDR Trained

Shannon Russell, MA, CAGS, LMHC

Shannon Russell is a licensed mental health counselor with over 9 years of experience treating children, adolescents, and adults. Shannon is passionate about working with those who struggle with anxiety, depression, low self esteem, self harm, trauma, and existential crises. Shannon utilizes a person centered, trauma informed, holistic approach to treatment. Shannon takes time to create a safe and healing space with focus on the therapeutic relationship. Shannon’s holistic approach incorporates mind, body, and spirit for emotional wellbeing and transformation. Shannon draws upon modalities such as Mindfulness, IFS, Somatic Experiencing, ACT, EFT, and DBT. Shannon enjoys creating a safe and healing space for a variety of populations including LGBTQIA+ and BIPOC. Shannon has completed EMDRIA approved basic EMDR training. Shannon holds a Certificate in Evidence Based Psychotherapy for Care of Clinicians. Shannon is also a Certified Psychedelic Assisted Psychotherapist.

Telehealth & Shrewsbury Office

EMDR Trained

Ashley Lees, MA, LMHC

Ashley is a licensed mental health counselor with over 7 years of experience providing community-based mental health treatment to youth and families as well as individual outpatient therapy. She provides individual therapy at Rollins Counseling Center and has experience working with individuals struggling with trauma, PTSD, grief, depression, anxiety, life transitions, and relationship dynamics.

She utilizes a strengths-based, trauma-informed and holistic approach to treatment and works in collaboration with her clients. Ashley’s goal is to create a supportive and accepting space for individuals to explore, understand, and tune in to their unique experiences and needs. Ashley has completed her EMDRIA-approved Basic Training in EMDR.


Telehealth & Shrewsbury Office

Natalya Posnick, MA

Natalya holds a Master’s Degree in Clinical Mental Health Counseling and Behavioral Medicine from Boston University School of Medicine. She works with adolescents (age 16+) and adults. Natalya is experienced in working with substance use, anxiety, trauma, self-esteem, depression, and other mood disorders.

She utilizes a holistic approach and interventions informed by neuroscience and the mind-body connection. This is especially helpful in the treatment of trauma-related disorders. Natalya draws on treatment modalities that include Internal Family Systems, ACT, neuroscience-informed CBT, SFBT, Motivational Interviewing, and Somatic practices. She is certified in Arenas for Change (ARCH framework), which utilizes a narrative approach and integration of animals into clinical practice. She is currently completing her EMDR training. 

Natalya understands the nature of the therapeutic alliance as a means of change and aims to foster a nonjudgmental, open space with humor and challenges when appropriate to facilitate healing and growth.


Telehealth & Shrewsbury Office

EMDR Trained 

Paul Avolese, MA, LMHC

Paul  earned a Master’s degree in Clinical Counseling Psychology from Assumption University and is a Licensed Mental Health Counselor. Paul has over a decade of experience working in the mental health field. Primarily, specializing in treating adults (ages 18 and up) experiencing Complex and Developmental Trauma, Trauma- and Stressor-Related Disorders (e.g., single incident PTSD), various Anxiety and Depressive Disorders, Dissociative Disorders, as well as helping people navigate various life transitions and identity exploration. Paul’s experience working with the LGBTQIA+ community also allows therapy to be a place for individuals to explore gender identity and sexuality.

Working with Paul, clients will experience an integrative, trauma-informed, and holistic approach to treatment. Paul’s treatment style focuses on what is known as a “bottom up” approach to therapy, which teaches people how to process unresolved emotions that interfere with thinking and everyday life. This includes a combination of mindfulness, Internal Family Systems, Somatic Experiencing, and EMDR skills. Additionally, Paul studies neuroscience as a means to build practical awareness of the mind-body connection throughout treatment.

Paul offers a safe, nonjudgmental space for people to explore themselves and how they relate to the world.

Telehealth & Shrewsbury Office

Edward Beeso, MA

Eddy holds a Master’s Degree in Mental Health Counseling and works with children, teens and adults. He is a collaborative therapist who provides a safe, open, and completely non-judgmental environment that allows clients to make positive and lasting changes in their lives. 
Right now, things may feel overwhelming, distressing, and out of sorts in your life. You have probably tried a number of things to get back to normal, but nothing is working out the way you hoped. There may be symptoms like low motivation, difficulty sleeping, lack of socializing, or troubles with work and relationships. Or, perhaps it’s your child you are concerned about because you are seeing a lot of behaviors, such as isolation, withdrawal, moodiness, irritability, difficult peer relationships, or refusing to go to school or participate in the usual routine. Eddy appreciates how challenging it can be to seek support.
Eddy can work with you, your child or your family to create the change that you want.  He can help you develop coping skills and communication strategies, address school/work issues, and treat anxiety, depression, low self-esteem or stress management.

Telehealth & Shrewsbury Office

Ted Dobbert, MA, LMHC

Ted is a Licensed Mental Health Counselor and holds a Master’s Degree in Mental Health Counseling. Ted works with children, adolescents, adults and families.  Areas of interest and training include working with those experiencing depression, anxiety, self-harm, trauma, issues with self-esteem and those experiencing difficulty in relationships/boundary setting with others.
Ted describes himself as a person-centered provider and enjoys working alongside clients to pursue and achieve their identified goals. Ted views the client as the one “in the driver’s seat” and believes that no one understands the client or their needs, better than themselves. Ted draws techniques and interventions from a number of modalities, including but not limited to Positive Psychology, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and Motivational Interviewing.
Ted believes that therapy is an ongoing process, and that the therapeutic relationship is what drives meaningful therapy. Ted takes pride in the strong relationships he builds with clients through humility, humor, and an acceptance of clients for who they are and who they want to be.

Telehealth & Shrewsbury Office

Catie West, MA

Catie obtained her Master’s Degree in Clinical Mental Health Counseling from Fitchburg State University. She has experience working with various ages, including children, adolescents, adults, and families.

Catie is skilled at working with people who experience anxiety, depression, issues with self-esteem, and family or interpersonal relationship issues, as well as those who have a trauma history. Catie utilizes an eclectic approach to therapy and a client-led approach, including meeting the clients where they are. Catie often utilizes play therapy and art expression in sessions.

Catie believes creating a supportive, trusting, and nonjudgmental therapeutic relationship is an essential aspect of therapy to make progress toward identified goals.

Norwood, MA – Coming Soon

Telehealth Only


EMDR Trained

Kellsey Forest, MSW, LICSW

Kellsey obtained her Master’s Degree in Social Work at the University of Northern Iowa, specializing in Trauma-informed Care. She has worked in a variety of settings including inpatient and outpatient substance abuse clinics, domestic violence shelters, intensive case management, in-home therapy, behavioral health intervention services for children and families, and, most recently, outpatient private practice.

Kellsey’s work has primarily focused on supporting individuals who have experienced complex and acute trauma, depression, anxiety, substance abuse, domestic violence, chronic stress, and life transitions. Kellsey also empathizes and has experience in the trauma-induced family court systems.  is extensively trained in some of the most effective forms of trauma therapy including Trauma-Sensitive Yoga (300-hour Trauma Center Trauma-Sensitive Yoga certification) and EMDRIA approved Basic Training in EMDR. Kellsey considers being a partner and witness to her clients’ growth to be one of her biggest honors in life. Her style is warm, nonjudgmental, client-centered, and empowering.


Cindy Isaacs, MSW, LISCW

Cindy is a seasoned clinician with extensive experience working with adolescents and adults. She provides a warm, accepting, collaborative approach to treatment. She works with people experiencing grief and loss, life changing illnesss and injury, depression, anxiety, congenital conditions, executive functioning issues, physical disabilities and developmental disabilities. She works with individuals as well as their family members & caregivers. Cindy is also a Certified Infinite Possibilities Trainer and an Executive Function Coach. Cindy provides her clients with the support, insight and skills to help them move beyond the obstacles they are facing, no matter how difficult the obstacle might be. 



Nicole Dell’ Erario, MSW, LICSW

Nicole earned her Master’s Degree in Social Work from Simmons University in Boston. Although her first career was Education, Nicole is truly passionate about helping others through individual, couples and group therapy. Nicole specializes in working with individuals who are battling with addiction, depression, anxiety, suicidal thoughts, trauma and anger management. Nicole has worked in a variety of settings such as hospitals, outpatient clinics, and homeless shelters, which assists her in truly meeting people where they are at.

 Nicole believes that the client is the expert and she is simply a guide in helping people reach their goals at their own pace. Nicole is open to different modalities of treatment because not one approach can work for everyone. Nicole’s goal is to create a safe, comfortable, and accepting space for folks to come and create positive change in their lives.


Paige Suse, MA

Paige obtained her B.S. in Psychology from Northeastern University and her Master’s Degree in Counseling Psychology at Salem State University. She has worked in a diverse array of treatment settings including inpatient, residential and partial hospital and has seen a wide variety of diagnoses. With a background in athletics, she recognizes the connection between the mind and the body. Her approach draws from cognitive behavioral therapy, dialectical behavior therapy,  and mindfulness techniques. She also has experience using expressive arts techniques. Paige believes in a nonjudgmental and collaborative therapeutic relationship with room for empathy, humor and creativity. She  believes that the work is done in and out of the therapy session. She seeks to help her clients build their toolbox in order to cope with obstacles and reach their goals. 


EMDR Trained

Emily Carroll, MSW, LICSW

Emily is a Licensed Independent Clinical Social Worker who specializes in providing individualized therapy to meet the unique needs of each client. She received her Master’s degree from Simmons University and holds certifications in the treatment of traumatic stress and attachment-based therapies. Emily takes a client-centered approach to therapy, customizing each session to the individual needs of her clients.

Emily’s works with adults and teens. Her expertise lies in treating individuals who struggle with anxiety, depression, trauma, and relationship issues. She firmly believes that everyone has the potential to achieve their goals and lead a fulfilling life. Emily’s therapeutic style is warm, compassionate, and non-judgmental, she strives to create a safe and supportive environment for her clients. She helps clients understand their behaviors, emotions, and relationships while developing effective coping strategies.

Emily believes in a holistic approach to therapy, considering all aspects of her clients’ lives, including their physical health, social support systems and spiritual well-being. She works closely with her clients to identity their goals and tailor treatment to their unique needs. Emily has worked in a variety of mental health settings including community mental health, residential and medical facilities and has experience working with clients of all ages, backgrounds and cultural identities.

Emily brings a wealth of knowledge and experience to her practice, she is dedicated to helping her clients achieve their full potential. Therapy is a collaborative process, and Emily values working with her clients to help them achieve their goals.


Justine Durand, MA

Justine obtained her B.A. in Psychology and a  Neuroscience Certificate from Providence College.  She earned a Master’s Degree in Mental Health Counseling from New York University. Justine has experience working in hospital and outpatient mental health therapy. Justine works with people experiencing anxiety, depression, trauma and life transitions.

Justine acknowledges the strength it takes to start therapy as it can feel vulnerable at times. She is committed to creating a supportive therapeutic relationship with her clients. Justine believes in a safe, non-judgmental, and empathetic environment where clients can freely express themselves. Justine’s goal is to help clients of various ages and backgrounds craft lives of health, wellness, and growth. Additionally, Justine seeks to help clients build a toolbox filled with various coping skills to implement in their lives. Her approach draws from cognitive behavior therapy (CBT), narrative therapy approach, and positive psychology. Justine is looking forward to working with her clients and being a part of their therapeutic journey!


EMDR Trained

Karah Logan, MSW, LCSW

Karah specializes in helping children and adults experiencing posttraumatic stress and related issues, such as anxiety and depression. She understands that trauma symptoms can present in unexpected ways, often originating from experiences such as bullying, discrimination, violence, recurrent trauma, and grief. Her clinical interests include trauma’s intersection with substance use and eating disorders, spiritual and religious trauma, early intervention, neurodiversity, and the unique experiences of first responders, immigrants, and individuals with disabilities.

Karah earned a Bachelor of Arts in History from Framingham State University and a Master of Social Work from the University of New England. She has experience in many settings including substance use treatment, crisis services, and as a dispatcher with the Massachusetts State Police. Trained in EMDR, CBT, DBT, art therapy, and motivational interviewing, Karah encourages a holistic approach to wellness. She values each individual beyond their diagnosis, respecting diverse belief systems and offering a Catholic Christian approach if desired, while acknowledging the most important intervention she can offer is hope. Outside of her work, Karah enjoys spending time with her family, taking walks with her pets, homeschooling, and relaxing trips to the beach.

Our Administrative Team

Lorri Mack, CHC, CLC

Director of Operations

Lorri Mack

Lorri Mack is the Director of Operations and brings her passion for streamlining processes and operational efficacy to our practice. Her enthusiasm and excitement is evident in her forward thinking approach in enhancing not only the operational functions of the practice but ensuring our clients’ experience a supportive and streamlined process as well.

When she isn’t working, you will find her obsessing over her 3 golden retrievers or out for a round of golf with her husband. She is also credentialed as a National Board Certified Health & Wellness Coach -NBH-WHC.

Lorri Mack, CHC, CLC

Practice Manager

Leslie Rodriguez

Leslie is the intake coordinator/practice manager here at RCC.  She comes to the practice with an administrative background, strong organizational skills and a passion for helping others.  Leslie takes the time to work with each client that inquires about being seen in our practice with kindness and great empathy.  In her free time she enjoys being with her kids as their Uber, working out and decorating her home! 

Lorri Mack, CHC, CLC

Billing Coordinator

Meghan Hogan

Meghan is the Billing Coordinator here at RCC. Managing medical bills and insurance claims can be a complex and overwhelming process. Meghan is dedicated to assisting our clients every step of the way. Meghan works closely with our providers and our clients to handle all aspects of medical billing. She provides compassionate and personalized assistance to ensure that our client’s insurance billing concerns are addressed promptly and accurately. In her free time, she enjoys crafting, spending time with family, and practicing yoga. 

jeff therapy dog


Jeff often joins his owner, Kerry Rollins in her office. He enjoys providing affection, comfort and support to the clients he has the privilege of meeting. He loves belly rubs and enjoys playing with his dog friends, hiking, running and rolling in mud puddles in his free time.